Shipping policy
SHIPPING POLICY
Last Updated: February 15, 2026
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Times
New Zealand (Domestic)
- Orders $250 NZD and over: FREE SHIPPING
- Orders under $250 NZD: Standard shipping rates apply
- Estimated delivery: 3-7 business days
International Shipping
Shipping Confirmation
You will receive a shipping confirmation email with tracking information once your order has shipped.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at nzindus@hotmail.com within 7 days of the expected delivery date.
International Orders
- Customs fees, duties, and taxes may apply and are the customer's responsibility
- We are not responsible for delays caused by customs processing
Contact Us
For shipping inquiries, please email: nzindus@hotmail.com